Privacy and cookie policy

You accept and agree to our Privacy and Cookie Policy by providing us with your information by mail, phone, email, registration, or internet-enabled device access to our website. You also give us, our employees, affiliates, subsidiaries, suppliers, and agents permission to use your personal data.

To make sure you understand our principles, beliefs, and procedures regarding the gathering, storing, processing, using, and transferring of your information as necessary, we strongly advise you to carefully read this policy.

What information we may collect about you

We gather and use a variety of information about you at our organization. The specifics of the data we could get are as follows:

• Non-Personally Identifying Data. We could automatically gather, record, store, and analyze non-personally identifiable information about you when you visit our website. This might be anything from the kind of computer operating system and internet browser you are using to the domain name of the website that sent you, the number of visits, the average time spent, and the pages you have read on our website. We could make use of this data to gauge how well our website is being used and enhance its content;
• Personally Identifiable Information. If you apply to create an account with us, we may gather, record, store, and process additional information about you in addition to the data mentioned above;
• Utilization Information. Additionally, we might gather, log, keep, and use information about you;
• Call Recording. All phone calls, including those about bets with us and customer support calls, could be recorded to help us with quality control and training, as well as to expedite the prompt settlement of any disagreements.

How we use your information

This policy regulates how we utilize the information that you provide. We only gather and use your information to the extent necessary to carry out our legal commitments to you and for other justifiable business purposes, which are listed below. Your information could be disclosed to outside data handlers and experts who help us deliver our services.

Sharing your information with third parties

We might occasionally need to disclose your information to other parties to comply with legal and regulatory requirements, among other things. These reasons can include confirming the correctness of the data you give us. These third parties might be businesses or groups that focus on age verification, credit risk reduction, and fraud protection. Giving your information to credit reference bureaus for queries is one example of this kind of sharing:

• Allowing outside parties to see the data you submit to confirm its correctness;
• Providing your details to debt collection companies if you are unable to pay what is owed to us;
• Providing your details to attorneys in case we require assistance in pursuing our legal claims against you;
• Revealing any information about you that we are legally compelled or allowed to reveal without giving you prior notice, especially in cases where there is suspicion of illegal, fraudulent, or other improper activity related to the website, or when we need to report a crime or suspected crime, like money laundering or fraud.

Device monitoring and cookies

The device or devices you use to access our services may be the subject of information gathering as part of our anti-fraud monitoring activities. The memory, operating system, and Internet Protocol (IP) address of the device may be included in this data. Please be aware that you are not individually identified by this information.

We may use cookies to gather information about you when you use our services or go to specific third-party websites. This information may include personal data and usage patterns throughout the internet. Cookies are little data files that are stored on the hard disk of your computer by your browser. Cookies help us better understand how you use our website, including the pages you visit, how frequently you visit particular pages, and the websites that refer you to us. This helps us track general website usage and identify the most popular sections of the website. Additionally, cookies enable us to enhance our website and offer a more tailored experience depending on your unique interests. We keep track of your choices so we can tailor our website to you.

You permit us to store cookies on your computer’s hard disk and browser by visiting our website. Please be aware that while third parties may utilize cookies on our website, we have no control over how they use them.

Security and protecting your information

We at our company take great pride in protecting the private information of our customers. We have put in place the necessary administrative, technical, and physical safeguards to guarantee that your data is kept as safe as possible. These safeguards are designed to stop any accidental or illegal destruction, loss, corruption, unauthorized disclosure, or access to your data, as well as any other illegal processing that might happen while it is in our care. To offer an extra degree of security, SSL technology is also used to encrypt all financial transactions.

It is crucial to remember that even while we take all reasonable precautions to protect your personal information, information transfer over the internet is not completely secure. We thus are unable to ensure the total security of any personal information you submit to our website. However, as soon as we obtain your information, we will take stringent measures and install security measures to stop any unauthorized access. As a result, you provide your personal information to us at your own risk and with care.

Retention and disposal

Our information retention policy is intended to make sure that we only retain your data for as long as it takes us to fulfill your request for goods and services or as long as it’s mandated by relevant laws and regulations. We might need to keep your information forever to abide by our internal policies and regulatory requirements in some circumstances, such as those involving self-exclusion and responsible gaming.

We use safe techniques to get rid of your data when it’s no longer needed, such as shredding or other authorized means of destruction. This is to protect your data from third parties getting unauthorized access.