Responsible Gaming
As responsible gamblers ourselves, we at 96in.com understand the tremendous social, emotional, and financial toll that gaming addiction may take on certain gamers. As your esteemed client, we want to make sure you have a socially conscious gaming experience. In order to achieve this, we provide you the self-exclusion choices listed below.
How does self-exclusion help me?
Through self-exclusion, users of 96in.com can pause their gaming and get support from a number of agencies, including gamcare (www.gamcare.org.uk).
How do I self- exclude from your service?
You can get in touch with your agent or our customer support team to initiate your first self-exclusion. Every customer has the option to self-exclude for a minimum of six months and a maximum of five years, after which you can prolong it even longer. You can continue to self-exclude for an additional six months to five years after your initial time ends. Contacting our customer support staff will enable you to request an extension of your self-exclusion period.
Your self-exclusion agreement cannot be canceled during the self-exclusion time, and you will not be able to use your account.
We shall make sure that any money that is left over is given back to you upon receipt of your request for a self-exclusion, and that any account(s) you have with us are closed at your request. Prior to self-exclusion, all wagers will be canceled.
We will do our best to carry out your request as quickly as is practically feasible, but please be aware that it may take some time to complete this process. We try our best to make sure that any new accounts you try to open while prohibited are either not opened at all or, if they are, are closed right away. It is your obligation to notify us right once if, in spite of everything said above, you are still able to use any of our services. If you are able to continue gambling on any third party’s website or physical location, or if you are able to do so using any of our products or services, 96in.com will not be liable to you or any other person.
Will my account be reinstated automatically after the expiry of the self-exclusion?
No, unless you get in touch with our customer support staff or agent and expressly ask for your account to be restored, it will stay self-excluded.
Underage gamblers
Any account that we believe is being used by a customer who is younger than eighteen will be closed. Because we take underage gaming extremely seriously, we will verify the age of every registered customer. These checks may be done electronically, or in certain situations, you may be asked to present identification. It is against the law for anyone under the age of eighteen to gamble. We advise installing Cyber Patrol if you are concerned about your kids or other minors using the house computer to visit gambling websites. Several useful websites in this context are:
Help Organizations: